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8 Drawn out Client Audits Verizon
koski94
koski94
Lover - Level 1
04-16-2024 11:49 AM
I was unable to track down a spot to compose a survey yet I saw others doing it on here. I have been a Verizon client for 8 or so years and the last 4-5 years have been horrendous. Verizon has a portion of the most obviously terrible coming up, on telephone and online client support I have at any point experienced. The call quality isn't predominant any longer by the same token. I'm uncertain in the event that its an area issue or Verizon issue yet the instore specialists lie about limits, deals and costs as well as putting charges on your tab without your assent. In the past I have mentioned lines to be eliminated also and lines were rarely taken out. Today I was informed I would get a $25 faithfulness markdown, which is perfect! When I got off the talk with the specialist he transformed it from $25 to $10. I then got back on the talk and have been informed I don't fit the bill for a $25 markdown, despite the fact that the specialist offered this. I'm 2.5 hours into this visit with client assistance and they will not respect their markdown THEY Advertised. As of now I surmise they'd lean toward losing a 8 drawn out client as opposed to respecting their unique proposition. Boss Ryan and his group with the web-based visits have been horrendous. I have been thrown around to 7 distinct specialists, specialists simply finishing the talks with no goal. Verizon is a joke. They charge twofold the expense and for what??? ATT offered me a similar arrangement for more than half less. Verizon has woken up and I'll be requiring 8 years of dependability else where.